Travel Agents
Destination Specialist, Travel Agent, Travel Consultant, Travel Counselor
What they do:
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
On the job, you would:
- Collect payment for transportation and accommodations from customer.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
Knowledge
Business
- customer service
- sales and marketing
Arts and Humanities
- English language
Math and Science
- geography
Engineering and Technology
- computers and electronics
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- reading work related information
Social
- looking for ways to help people
- understanding people's reactions
Problem Solving
- noticing a problem and figuring out the best way to solve it
Abilities
Verbal
- listen and understand what people say
- communicate by speaking
Ideas and Logic
- notice when problems happen
- order or arrange things
Attention
- pay attention to something without being distracted
Personality
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Attention to Detail
- Integrity
- Dependability
- Self Control
- Achievement/Effort
- Cooperation
Technology
You might use software like this on the job:
Data base user interface and query software
- Microsoft Access
- Travel Agent CMS
Video conferencing software
- Zoom
Calendar and scheduling software
- Apollo Reservation System
- Rezgo online booking software
Education
Education: (rated 3 of 5)
associate's degree or
high school diploma/GED
usually needed
high school diploma/GED
usually needed
Job Outlook
Bright
New job opportunities are very likely in the future.
Explore More
- Concierges
- Counter & Rental Clerks
- Reservation & Transportation Ticket Agents & Travel Clerks
- Sales Representatives of Services
- Travel Guides
You might like a career in one of these industries:
See more details at O*NET OnLine about travel agents.