Automotive & Watercraft Service Attendants
Also called: Attendant, Fuel Dock Attendant, Gas Attendant, Service Station Attendant
Produced by CareerOneStop
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Automotive and watercraft service attendants perform maintenance and minor repairs on cars, trucks, buses, and boats. These workers may change the motor oil in a vehicle engine, fill gas tanks, replace lights or wiper blades, any of the many details that are essential to keeping vehicles operational. Attendants also order stock and receive deliveries, sell merchandise, clean vehicles, and keep their work space and customer areas clean. Good customer service is important in this field where developing long-term customer relationships is often a goal. Attendants maintain records, and may follow up with personal reminders about service due on a customer’s vehicle. Much of their time is spent outside, exposed to the elements and working with hazardous equipment or around contaminants. Attention to detail and dependability are crucial qualities, to avoid stranding a customer at sea with a malfunctioning engine. Automotive and watercraft service attendants typically have a high school diploma or equivalent. Related technical certificates may be helpful.
What they do:Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, refill antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.
On the job, you would:
- Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
- Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
- Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
- customer service
- sales and marketing
Engineering and Technology
- product and service development
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
Education and Training
- teaching and course design
- listening to others, not interrupting, and asking good questions
- talking to others
- noticing a problem and figuring out the best way to solve it
Hand and Finger Use
- hold or move items with your hands
- put together small parts with your fingers
- exercise for a long time without getting out of breath
- communicate by speaking
- listen and understand what people say
People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
- Attention to Detail
- Self Control
- Analytical Thinking
You might use software like this on the job:
Operating system software
Time accounting software
- Timekeeping software
- Cutting, Punching, & Press Machine Setters, Operators, & Tenders, Metal & Plastic
- Packaging & Filling Machine Operators & Tenders
- Paper Goods Machine Setters, Operators, & Tenders
- Parking Enforcement Workers
- Refuse & Recyclable Material Collectors
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