First-Line Supervisors of Passenger Attendants
On Car Supervisor, Transit Service Supervisor, Transportation Supervisor
What they do:
Supervise and coordinate activities of passenger attendants.
On the job, you would:
- Enforce safety rules and regulations.
- Resolve customer complaints regarding worker performance or services rendered.
- Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
Knowledge
Transportation
- movement of people or goods by air, rail, sea, or road
Safety and Government
- public safety and security
- law and government
Business
- customer service
- management
Arts and Humanities
- English language
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- looking for ways to help people
- bringing people together to solve differences
Problem Solving
- noticing a problem and figuring out the best way to solve it
Abilities
Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- make general rules or come up with answers from lots of detailed information
Hearing and Speech
- speak clearly
- recognize spoken words
Attention
- pay attention to something without being distracted
Personality
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Leadership Orientation
- Social Orientation
- Cooperation
- Dependability
- Self-Control
- Stress Tolerance
Technology
You might use software like this on the job:
Spreadsheet software
- Microsoft Excel Hot Technology In Demand
Presentation software
- Microsoft PowerPoint Hot Technology In Demand
Mobile location based services software
- Accellos Real Dispatch
- Commercial vehicle operations CVO software
Education
Education: (rated 2 of 4)
high school diploma/GED or
some college
usually needed
some college
usually needed
Get started on your career:
Find Training
Find Licenses
Apprenticeship.gov
Job Outlook
Average
New job opportunities are likely in the future.
Explore More
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You might like a career in one of these industries:
See more details at O*NET OnLine about First-Line Supervisors of Passenger Attendants.