high school diploma/GED or
Some job preparation is needed for customer service representatives.
Some previous work-related skill, knowledge, or experience is usually needed. For example, it would help a teller to have experience working with the public.
Employees in these careers need from a few months to one year of working with experienced employees. An apprenticeship program may be available for these careers.
Job Zone Two
Different careers need different amounts of preparation. Each O*NET career is in one of five Job Zones, which are groups of careers that need the same level of experience, education, and training. Explore more careers in Job Zone Two.