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Ushers, Lobby Attendants, & Ticket Takers

Also called: Lobby Attendant, Ticket Taker, Usher, Visitor Services Representative

What they do:
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
On the job, you would:
  • Greet patrons attending entertainment events.
  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  • Clean facilities.

Knowledge

Business
  • customer service
Arts and Humanities
  • English language
Safety and Government
  • public safety and security
Communications
  • multimedia

Skills

Basic Skills
  • talking to others
  • listening to others, not interrupting, and asking good questions
Social
  • understanding people's reactions
  • looking for ways to help people

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
  • Self Control
  • Cooperation
  • Social Orientation
  • Dependability
  • Integrity
  • Concern for Others

Technology

You might use software like this on the job:

Optical character reader OCR or scanning software
  • Ticket Alternative Express Entry
  • Ticket scanning software
Operating system software
  • Microsoft Windows Mobile

Education

Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
Salary
$18,760
per year, on average
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See more details at O*NET OnLine about ushers, lobby attendants, and ticket takers.