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Ushers, Lobby Attendants, & Ticket Takers

Also called: Usher, Lobby Attendant, Ticket Taker, Visitor Services Representative

What they do:
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
On the job, you would:
  • Sell and collect admission tickets and passes from patrons at entertainment events.
  • Greet patrons attending entertainment events.
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.

Knowledge

Business
  • customer service
Arts and Humanities
  • English language

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • understanding people's reactions
  • looking for ways to help people

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • make general rules or come up with answers from lots of detailed information

Personality

People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
  • Integrity
  • Dependability
  • Cooperation
  • Self Control
  • Concern for Others
  • Social Orientation

Technology

You might use software like this on the job:

Optical character reader OCR or scanning software
  • Ticket Alternative Express Entry
  • Ticket scanning software
Operating system software
  • Microsoft Windows Mobile

Education

Education: (rated 1 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
Salary
$18,680
per year, on average
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See more details at O*NET OnLine about ushers, lobby attendants, and ticket takers.