Ushers, Lobby Attendants, & Ticket Takers
Lobby Attendant, Ticket Taker, Usher, Visitor Services Representative
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What they do:
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
On the job, you would:
- Greet patrons attending entertainment events.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
Knowledge
Business
- customer service
Arts and Humanities
- English language
Safety and Government
- public safety and security
Communications
- multimedia
Skills
Basic Skills
- talking to others
- listening to others, not interrupting, and asking good questions
Social
- understanding people's reactions
- looking for ways to help people
Abilities
Verbal
- communicate by speaking
- listen and understand what people say
Attention
- pay attention to something without being distracted
Personality
People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
- Self Control
- Cooperation
- Social Orientation
- Dependability
- Integrity
- Concern for Others
Technology
You might use software like this on the job:
Spreadsheet software
- Microsoft Excel
Presentation software
- Microsoft PowerPoint
Optical character reader OCR or scanning software
- Ticket Alternative Express Entry
- Ticket scanning software
Education
Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed
no high school diploma/GED
usually needed
Get started on your career:
Apprenticeship.gov
Job Outlook
Average
New job opportunities are likely in the future.
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See more details at O*NET OnLine about ushers, lobby attendants, and ticket takers.