Ushers, Lobby Attendants, & Ticket Takers
Lobby Attendant, Ticket Taker, Usher, Visitor Services Associate
What they do:
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
On the job, you would:
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
Knowledge
Business
- customer service
Arts and Humanities
- English language
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Problem Solving
- noticing a problem and figuring out the best way to solve it
Abilities
Verbal
- communicate by speaking
- listen and understand what people say
Attention
- pay attention to something without being distracted
Personality
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Social Orientation
- Cooperation
- Dependability
- Optimism
- Empathy
Technology
You might use software like this on the job:
Spreadsheet software
- Microsoft Excel Hot Technology
Presentation software
- Microsoft PowerPoint Hot Technology
Optical character reader OCR or scanning software
- Ticket Alternative Express Entry
- Ticket scanning software
Education
Education: (rated 1 of 4)
no high school diploma/GED or
high school diploma/GED
usually needed
high school diploma/GED
usually needed
Get started on your career:
Apprenticeship.gov
Job Outlook
Below Average
New job opportunities are less likely in the future.
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See more details at O*NET OnLine about Ushers, Lobby Attendants, & Ticket Takers.