Gambling Managers
Casino Manager, Casino Shift Manager, Slot Manager, Table Games Manager
What they do:
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
On the job, you would:
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
Knowledge
Business
- customer service
- management
Arts and Humanities
- English language
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
- psychology
Engineering and Technology
- computers and electronics
Skills
Basic Skills
- thinking about the pros and cons of different ways to solve a problem
- keeping track of how well people and/or groups are doing in order to make improvements
Problem Solving
- noticing a problem and figuring out the best way to solve it
Social
- changing what is done based on other people's actions
- looking for ways to help people
Abilities
Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- make general rules or come up with answers from lots of detailed information
- notice when problems happen
Visual Understanding
- see hidden patterns
- quickly compare groups of letters, numbers, pictures, or other things
Math
- add, subtract, multiply, or divide
Personality
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Integrity
- Dependability
- Attention to Detail
- Leadership
- Self Control
- Cooperation
Technology
You might use software like this on the job:
Spreadsheet software
- Microsoft Excel
Presentation software
- Microsoft PowerPoint
Electronic mail software
- Microsoft Outlook
Education
Education: (rated 2 of 5)
high school diploma/GED or
some college
usually needed
some college
usually needed
Job Outlook
Average
New job opportunities are likely in the future.
Explore More
- First-Line Supervisors of Gambling Services Workers
- First-Line Supervisors of Office & Administrative Support Workers
- Gambling & Sports Book Writers & Runners
- Gambling Surveillance Officers & Gambling Investigators
- Lodging Managers
You might like a career in one of these industries:
See more details at O*NET OnLine about gambling managers.