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Gambling Surveillance Officers & Gambling Investigators

Also called: Surveillance Agent, Surveillance Observer, Surveillance Officer, Surveillance Operator

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What they do:
Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.
On the job, you would:
  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.

Knowledge

Arts and Humanities
  • English language
Safety and Government
  • public safety and security
Engineering and Technology
  • computers and electronics
Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics

Skills

Basic Skills
  • keeping track of how well people and/or groups are doing in order to make improvements
  • thinking about the pros and cons of different ways to solve a problem
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • listen and understand what people say
  • communicate by writing
Attention
  • pay attention to something without being distracted
  • do two or more things at the same time
Visual Understanding
  • see hidden patterns
  • quickly compare groups of letters, numbers, pictures, or other things
Ideas and Logic
  • notice when problems happen

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
  • Integrity
  • Cooperation
  • Attention to Detail
  • Stress Tolerance
  • Dependability
  • Self Control

Technology

You might use software like this on the job:

Data base user interface and query software
  • FileMaker Pro
  • iView Systems
Spreadsheet software
  • Microsoft Excel Hot Technology
Electronic mail software
  • Microsoft Outlook Hot Technology

Education

Education: (rated 2 of 5)
high school diploma/GED
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$34,190
$24,490
$57,700
Check out my state Local Salary Info Find Jobs

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See more details at O*NET OnLine about gambling surveillance officers and gambling investigators.