In the complex and constantly changing business of providing health care, medical and health services managers keep health care facilities running efficiently so patients get the high quality care they depend on. These managers may direct medical and health services for an entire facility such as clinics, nursing home, hospitals or a group medical practice, or in a specific department like pediatrics or surgery in one of those facilities. To ensure their organization complies with regulations, and provides great care, managers must stay on top of developments in healthcare laws and technology. Medical and health services managers handle finances for their organization; balancing budgets, overseeing patient billing and setting fees. They also recruit and manage employees, communicate with medical staff, and coordinate with department heads. These professionals must keep records of services their facility provides and track how successful services are. They also are often the person most responsible for the security of patient records and data. As key executives, they represent their facility on governing boards or may report to investors for privately-held facilities. Most managers work full-time hours, and may need to work on evenings and weekends, or be available to go to work should an emergency arise. While most medical and health services managers have a bachelor's degree, some positions require a master's degree.
What they do:
Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
On the job, you would:
Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Direct or conduct recruitment, hiring, and training of personnel.
Arts and Humanities
Engineering and Technology
computers and electronics
Safety and Government
law and government
talking to others
thinking about the pros and cons of different ways to solve a problem
People and Technology Systems
thinking about the pros and cons of different options and picking the best one
measuring how well a system is working and how to improve it
noticing a problem and figuring out the best way to solve it
communicate by speaking
listen and understand what people say
Ideas and Logic
notice when problems happen
make general rules or come up with answers from lots of detailed information
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
Attention to Detail
You might use software like this on the job:
Medical procedure coding software
Analytical or scientific software
IBM SPSS Statistics
Categorization or classification software
American Medical Association CodeManager
bachelor's degree or associate's degree usually needed
Examples of Registered Apprenticeship programs include: