Community Health Workers

client information customer behavior healthy behavior social interests community community member organization

Community Health Outreach Worker, Community Health Program Coordinator, Community Health Promoter, Community Nutrition Educator

What they do:
Promote health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings. May collect data to help identify community health needs.
On the job, you would:
  • Maintain updated client records with plans, notes, appropriate forms, or related information.
  • Advise clients or community groups on issues related to improving general health, such as diet or exercise.
  • Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.

Knowledge

Business

  • customer service
  • management

Arts and Humanities

  • English language

Education and Training

  • teaching and course design

Health

  • medicine and dentistry

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Social

  • understanding people's reactions
  • looking for ways to help people

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal

  • listen and understand what people say
  • communicate by speaking

Ideas and Logic

  • notice when problems happen
  • use rules to solve problems

Personality

People interested in this work like activities that include helping people, teaching, and talking.

They do well at jobs that need:

  • Dependability
  • Integrity
  • Cooperation
  • Adaptability/Flexibility
  • Independence
  • Initiative

Technology

You might use software like this on the job:

Office suite software

  • Google Workspace software Hot Technology
  • Microsoft Office software Hot Technology In Demand

Video conferencing software

  • Zoom Hot Technology

Data base user interface and query software

  • Client databases
  • Microsoft Access Hot Technology

Education

Education: (rated 4 of 5)
bachelor's degree or
associate's degree
usually needed

Get started on your career:

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Job Outlook

Bright
New job opportunities are very likely in the future.
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See more details at O*NET OnLine about community health workers.