Arbitrators, Mediators, & Conciliators
Alternative Dispute Resolution Coordinator (ADR Coordinator), Arbitrator, Labor Arbitrator, Mediator
What they do:
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
On the job, you would:
- Prepare written opinions or decisions regarding cases.
- Apply relevant laws, regulations, policies, or precedents to reach conclusions.
- Conduct hearings to obtain information or evidence relative to disposition of claims.
Knowledge
Arts and Humanities
- English language
Safety and Government
- law and government
Business
- human resources (HR)
Math and Science
- psychology
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Problem Solving
- noticing a problem and figuring out the best way to solve it
Social
- bringing people together to solve differences
- talking people into changing their minds or their behavior
Abilities
Verbal
- communicate by speaking
- communicate by writing
Ideas and Logic
- make general rules or come up with answers from lots of detailed information
- use rules to solve problems
Personality
People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
- Analytical Thinking
- Self Control
- Integrity
- Independence
- Stress Tolerance
- Attention to Detail
Technology
You might use software like this on the job:
Enterprise resource planning ERP software
- Oracle PeopleSoft
- SAP software
Presentation software
- Microsoft PowerPoint
Spreadsheet software
- Microsoft Excel
Education
Education: (rated 5 of 5)
professional degree or
bachelor's degree
usually needed
bachelor's degree
usually needed
Job Outlook
Average
New job opportunities are likely in the future.
Explore More
- Administrative Law Judges, Adjudicators, & Hearing Officers
- Judges, Magistrate Judges, & Magistrates
- Judicial Law Clerks
- Labor Relations Specialists
- Lawyers
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See more details at O*NET OnLine about arbitrators, mediators, and conciliators.