Arbitrators, Mediators, & Conciliators

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Alternative Dispute Resolution Coordinator (ADR Coordinator), Arbitrator, Labor Arbitrator, Mediator

What they do:
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
On the job, you would:
  • Prepare written opinions or decisions regarding cases.
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  • Conduct hearings to obtain information or evidence relative to disposition of claims.


Arts and Humanities

  • English language

Safety and Government

  • law and government


  • human resources (HR)

Math and Science

  • psychology


Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Problem Solving

  • noticing a problem and figuring out the best way to solve it


  • bringing people together to solve differences
  • talking people into changing their minds or their behavior



  • communicate by speaking
  • communicate by writing

Ideas and Logic

  • make general rules or come up with answers from lots of detailed information
  • use rules to solve problems


People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Analytical Thinking
  • Self Control
  • Integrity
  • Independence
  • Stress Tolerance
  • Attention to Detail


You might use software like this on the job:

Enterprise resource planning ERP software

  • Oracle PeopleSoft Hot Technology
  • SAP software Hot Technology

Presentation software

  • Microsoft PowerPoint Hot Technology In Demand

Spreadsheet software

  • Microsoft Excel Hot Technology In Demand


Education: (rated 5 of 5)
professional degree or
bachelor's degree
usually needed

Get started on your career:

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Job Outlook

New job opportunities are very likely in the future.
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