Labor Relations Specialists

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Business Agent, Business Representative, Labor Relations Specialist, Labor Specialist

What they do:
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
On the job, you would:
  • Negotiate collective bargaining agreements.
  • Investigate and evaluate union complaints or arguments to determine viability.
  • Propose resolutions for collective bargaining or other labor or contract negotiations.

Knowledge

Business

  • human resources (HR)
  • management

Arts and Humanities

  • English language

Safety and Government

  • law and government

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Social

  • bringing people together to solve differences
  • talking people into changing their minds or their behavior

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • notice when problems happen
  • make general rules or come up with answers from lots of detailed information

Personality

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Integrity
  • Dependability
  • Attention to Detail
  • Cooperation
  • Initiative
  • Persistence

Technology

You might use software like this on the job:

Spreadsheet software

  • Microsoft Excel Hot Technology In Demand

Presentation software

  • Microsoft PowerPoint Hot Technology In Demand

Human resources software

  • Micropact entellitrak Labor Relations Edition
  • Oracle HRIS In Demand

Education

Education: (rated 4 of 5)

Get started on your career:

Find Training
Apprenticeship.gov

Job Outlook

Below Average
New job opportunities are less likely in the future.
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See more details at O*NET OnLine about labor relations specialists.