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Arbitrators, Mediators, & Conciliators

Also called: Alternative Dispute Resolution Coordinator (ADR Coordinator), Arbitrator, Labor Arbitrator, Mediator

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What they do:
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
On the job, you would:
  • Prepare written opinions or decisions regarding cases.
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  • Conduct hearings to obtain information or evidence relative to disposition of claims.

Knowledge

Arts and Humanities
  • English language
Safety and Government
  • law and government
Business
  • human resources (HR)
Math and Science
  • psychology

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it
Social
  • bringing people together to solve differences
  • talking people into changing their minds or their behavior

Abilities

Verbal
  • communicate by speaking
  • communicate by writing
Ideas and Logic
  • make general rules or come up with answers from lots of detailed information
  • use rules to solve problems

Personality

People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
  • Analytical Thinking
  • Self Control
  • Integrity
  • Independence
  • Stress Tolerance
  • Attention to Detail

Technology

You might use software like this on the job:

Enterprise resource planning ERP software Hot Technology
  • Oracle PeopleSoft Hot Technology
  • SAP Hot Technology
Spreadsheet software
  • Microsoft Excel Hot Technology
Electronic mail software
  • Microsoft Outlook Hot Technology

Education

Education: (rated 5 of 5)
professional degree or
bachelor's degree
usually needed

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$63,930
$37,420
$123,730

Green Green jobs will change the work and skills needed.

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