Retail Loss Prevention Specialists
Also called: Loss Prevention Agent, Loss Prevention Associate (LPA), Loss Prevention Detective, Loss Prevention Officer
Produced by CareerOneStop
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Some people seem to have a sixth sense about when something is not quite right, or when something is about to go wrong. Loss prevention managers have this special talent; they work with policies and practices to keep a company’s assets from illegally heading out the door. Loss prevention managers monitor shrinkage, or how much of a product is missing from inventory. To do this, they track the products going in and out of the store, and where they detect losses, they plan ways to reduce shrinkage. For example, they might reward employees who help catch shoplifters or monitor an area where products are going missing. These managers need integrity and courage to anticipate and interrupt theft, vandalism, and burglary. They often interview those involved to investigate losses, then work with store and law enforcement personnel to resolve issues. Are you ready to be on the move? Loss prevention managers usually train and supervise staff, sometimes at multiple locations, so this is a job that may require travel. Otherwise, they spend lots of time in the office filing, processing reports and evaluating loss prevention systems. Requirements to enter this field vary depending on the employer; for some a high school diploma and on-the-job training is all that’s needed, while others require a bachelor’s degree in criminal justice.
What they do:Implement procedures and systems to prevent merchandise loss. Conduct audits and investigations of employee activity. May assist in developing policies, procedures, and systems for safeguarding assets.
On the job, you would:
- Investigate known or suspected internal theft, external theft, or vendor fraud.
- Implement or monitor processes to reduce property or financial losses.
- Identify and report merchandise or stock shortages.
Safety and Government
- public safety and security
- law and government
Arts and Humanities
- English language
- customer service
Education and Training
- teaching and course design
- thinking about the pros and cons of different ways to solve a problem
- keeping track of how well people and/or groups are doing in order to make improvements
People and Technology Systems
- thinking about the pros and cons of different options and picking the best one
- figuring out how a system should work and how changes in the future will affect it
- noticing a problem and figuring out the best way to solve it
- listen and understand what people say
- communicate by speaking
Ideas and Logic
- notice when problems happen
- use rules to solve problems
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Self Control
- Attention to Detail
- Stress Tolerance
You might use software like this on the job:
Transaction security and virus protection software
Analytical or scientific software
- Aspect Loss Prevention Aspect EliteLP
- Epicor Loss Prevention
Data base user interface and query software
- Case management system software
- Database software