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Counter Attendants, Cafeteria, Food Concession, & Coffee Shop

Also called: Cafeteria Server, Cafeteria Worker, Food Service Worker, Server

What they do:
Serve food to diners at counter or from a steam table.
On the job, you would:
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Knowledge

Business
  • customer service
  • sales and marketing
Manufactured or Agricultural Goods
  • food production
Arts and Humanities
  • English language
Safety and Government
  • public safety and security

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
  • Dependability
  • Stress Tolerance
  • Adaptability/Flexibility
  • Integrity
  • Cooperation
  • Self Control

Technology

You might use software like this on the job:

Point of sale POS software
  • Aldelo Systems Aldelo for Restaurants Pro
  • Foodman Home-Delivery
Operating system software
  • Microsoft Windows
Data base user interface and query software
  • Data entry software Hot Technology

Education

Education: (rated 1 of 5)
no high school diploma/GED or
high school diploma/GED
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$21,280
$17,620
$29,650
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See more details at O*NET OnLine about counter attendants, cafeteria, food concession, and coffee shop.