Dining Room & Cafeteria Attendants & Bartender Helpers
Also called: Bus Boy, Dietary Aid, Dietary Aide, Server
Produced by CareerOneStop
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Food service workers perform customer service, food preparation, and cleaning duties… in food service establishments from fast food restaurants to hospitals and hotels. Counter attendants and baristas take orders, process payments, and serve food at fast food restaurants, snack bars, cafeterias, movie theaters, and coffee shops. They heat simple food items and assemble salads or sandwiches. Counter attendants also fill beverage orders and may prepare specialties, such as milkshakes and ice cream sundaes. Dining room and cafeteria attendants, also called bussers, clean and set tables, remove dirty dishes, and keep serving areas stocked with trays, dishes, and silverware. They may also fill water glasses and distribute dishes to diners. Bartender helpers clean bar equipment and glasses. These workers spend most of the time on their feet and often carry heavy trays. During busy dining periods, they are under pressure to serve customers quickly and efficiently. Minor injuries such as slips and burns are common. To reduce risks, workers often wear gloves, aprons, or nonslip shoes. Part-time work, seasonal work, and early morning or late evening hours are common… especially for fast food workers. Workers serving alcohol generally must be 18 years of age or older. Most food and beverage service workers receive short-term, on-the-job training. There are no formal educational requirements.
What they do:Facilitate food service. Clean tables, remove dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.
On the job, you would:
- Wipe tables or seats with dampened cloths or replace dirty tablecloths.
- Set tables with clean linens, condiments, or other supplies.
- Locate items requested by customers.
- customer service
Manufactured or Agricultural Goods
- food production
Arts and Humanities
- English language
- keeping track of how well people and/or groups are doing in order to make improvements
- looking for ways to help people
- changing what is done based on other people's actions
Hand and Finger Use
- hold or move items with your hands
- keep your arm or hand steady
- exercise for a long time without getting out of breath
People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
- Attention to Detail
- Self Control
- Concern for Others
You might use software like this on the job:
Point of sale POS software
- Plexis Software Plexis POS
- RestaurantPlus PRO
Operating system software