Switchboard Operators, Including Answering Service
Also called: CBX Operator (Computerized Branch Exchange Operator), Communications Specialist, PBX Operator (Private Branch Exchange Operator), Switchboard Operator (SB Operator)
What they do:
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
On the job, you would:
- Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
- Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
- Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.
Business
Arts and Humanities
Engineering and Technology
Communications
|
Basic Skills
Social
|
Verbal
Attention
|
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
|
|
|
|
You might like a career in one of these industries:
|
See more details at O*NET OnLine about switchboard operators, including answering service.