Gambling & Sports Book Writers & Runners
Also called: Casino Floor Runner, Casino Runner, Keno Writer, Racebook Writer
In the Air Force: Services Manager
In the Navy: Special Services Officer
Produced by CareerOneStop
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The excitement and fun of betting at the racetrack or in a casino relies on knowing gaming services workers are maintaining the house rules. Gaming services workers need honesty, integrity, and the ability to stay calm while serving customers in the sometimes frantic environment of gambling establishments. Gaming managers and supervisors direct and oversee gaming operations and staff. They circulate among the tables and slot machines to make sure everything runs smoothly. They explain house rules, ensure payouts are correct, and call security staff when needed. Gaming dealers run table games such as craps, blackjack, and roulette. Dealers explain game rules, announce each player’s moves, and cue players’ turns. Dealers also calculate and pay out winning bets, and collect when players lose. Gaming and sports book writers and runners take bets on sporting events, and run games such as bingo and keno. They also verify tickets or winners and pay out winnings. Gaming cage workers are responsible for exchanging customers’ cash for the chips used to play, and then back again from chips to cash. Because most gambling establishments are open 24/7, it’s typical in these fields to work nights, weekends, and holidays. Most gaming jobs require a high school education, although gaming managers may need a college degree for some positions. Customer service skills are needed in all positions.
What they do:Post information enabling patrons to wager on various races and sporting events. Assist in the operation of games such as keno and bingo. May operate random number-generating equipment and announce the numbers for patrons. Receive, verify, and record patrons' wagers. Scan and process winning tickets presented by patrons and pay out winnings for those wagers.
On the job, you would:
- Collect bets in the form of cash or chips, verifying and recording amounts.
- Collect cards or tickets from players.
- Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.
- customer service
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
Arts and Humanities
- English language
- listening to others, not interrupting, and asking good questions
- keeping track of how well people and/or groups are doing in order to make improvements
- changing what is done based on other people's actions
- understanding people's reactions
- listen and understand what people say
- communicate by speaking
- add, subtract, multiply, or divide
- choose the right type of math to solve a problem
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Self Control
- Attention to Detail
- Stress Tolerance
You might use software like this on the job:
Point of sale POS software
- Credit card processing software
Office suite software
- First-Line Supervisors of Gambling Services Workers
- Gambling Cage Workers
- Gambling Change Persons & Booth Cashiers
- Gambling Dealers
- Gambling Managers
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