Tour Guides & Escorts
Also called: Docent, Historical Interpreter, Museum Guide, Tour Guide
Produced by CareerOneStop
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Meeting new people, sharing their knowledge and enthusiasm for a place, and being on the go– tour guides and travel guides introduce groups and individuals to places of interest and travel experiences. Tour guides escort people on sightseeing tours, cruises, or through public buildings, art galleries, or industrial sites. They describe points of interest and respond to questions. Many tour guides research topics related to their site such as history, art, or corporate culture. Guides often plan commentary or activities for tours for audiences of all ages. Tour guides greet and register visitors, provide printed or digital information, and often collect fees and tickets. Travel guides plan and operate long distance tours and expeditions for clients. They organize itineraries, research local attractions, and make arrangements for accommodations, dining, and access to medical care. They often lead groups to tour site locations and describe them in depth. Typically, they ensure travelers’ needs are met, pay the bills on site, and handle all paperwork. Some travel guides may fly airplanes or drive vehicles to tour sites, set up camp, and prepare meals. Some also instruct travelers—for example teaching wilderness survival skills. Skills in public speaking and customer service are essential, as is the ability to solve problems as they come up. Guides are typically responsible for the safety of groups, and may provide first aid or handle emergencies. Education qualifications vary significantly; tour and travel guides may need to be bilingual, have relevant specialized skills, a related degree or work experience. Many employers provide on-the-job training.
What they do:Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
On the job, you would:
- Describe tour points of interest to group members, and respond to questions.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, or art galleries.
- Conduct educational activities for school children.
- customer service
Arts and Humanities
- English language
- history and archeology
- talking to others
- listening to others, not interrupting, and asking good questions
- understanding people's reactions
- looking for ways to help people
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- make general rules or come up with answers from lots of detailed information
People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
- Self Control
- Stress Tolerance
You might use software like this on the job:
Customer relationship management CRM software
- Centaur Systems Centaur Travel Business Management System TBMS
- TourTech Systems TourTools
Electronic mail software
Graphics or photo imaging software