enterprising product sales presentation service record data obtain information telephone contact businesses donation

Telemarketer, Telephone Sales Representative (TSR), Telephone Service Representative (TSR), Telesales Representative (Telesales Rep)

Where in the military? Select a military branch to see samples.
Talent Acquisition; Talent Acquisition Apprentice; Talent Acquisition Craftsman; Talent Acquisition Helper; Talent Acquisition Journeyman; Talent Acquisition Manager; Talent Acquisition Superintendent
No similar titles were found. No similar titles were found.
Recruiting Station Marketing and Communication Marine
No similar titles were found. No similar titles were found.
What they do:
Solicit donations or orders for goods or services over the telephone.
On the job, you would:
  • Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Explain products or services and prices, and answer questions from customers.



  • sales and marketing
  • customer service

Arts and Humanities

  • English language

Engineering and Technology

  • computers and electronics


  • multimedia


Basic Skills

  • talking to others
  • listening to others, not interrupting, and asking good questions


  • talking people into changing their minds or their behavior
  • looking for ways to help people



  • communicate by speaking
  • listen and understand what people say


  • pay attention to something without being distracted


People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Persistence
  • Integrity
  • Adaptability/Flexibility
  • Initiative
  • Stress Tolerance
  • Dependability


You might use software like this on the job:

Customer relationship management CRM software

  • Database Systems Corp Telemation
  • Microsoft Dynamics Hot Technology

Video conferencing software

  • Zoom Hot Technology

Helpdesk or call center software

  • Acarda Sales Technologies Acarda Outbound
  • Softphone software


Education: (rated 2 of 5)
high school diploma/GED or
some college
usually needed

Get started on your career:

Find Licenses

Job Outlook

Below Average
New job opportunities are less likely in the future.
Local Salary Info
Find Jobs
See more details at O*NET OnLine about telemarketers.