Telemarketers

Telemarketer, Telephone Sales Representative (TSR), Telephone Service Representative (TSR), Telesales Representative

Where in the military? Select a military branch to see samples.
Talent Acquisition; Talent Acquisition Apprentice; Talent Acquisition Craftsman; Talent Acquisition Helper; Talent Acquisition Journeyman; Talent Acquisition Manager; Talent Acquisition Superintendent
No similar titles were found. No similar titles were found.
Recruiting Station Marketing and Communication Marine
No similar titles were found. No similar titles were found.
What they do:
Solicit donations or orders for goods or services over the telephone.
On the job, you would:
  • Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
  • Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Explain products or services and prices, and answer questions from customers.

Knowledge

Business

  • sales and marketing
  • customer service

Arts and Humanities

  • English language

Communications

  • telecommunications

Skills

Basic Skills

  • talking to others
  • listening to others, not interrupting, and asking good questions

Social

  • talking people into changing their minds or their behavior
  • looking for ways to help people

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Attention

  • pay attention to something without being distracted

Personality

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Integrity
  • Stress Tolerance
  • Persistence
  • Achievement/Effort
  • Dependability
  • Adaptability/Flexibility

Technology

You might use software like this on the job:

Customer relationship management CRM software

  • Database Systems Corp Telemation
  • Microsoft Dynamics Hot Technology

Video conferencing software

  • Zoom

Helpdesk or call center software

  • Acarda Sales Technologies Acarda Outbound
  • Softphone software

Education

Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Get started on your career:

Find Licenses
Apprenticeship.gov

Job Outlook

Below Average
New job opportunities are less likely in the future.
Local Salary Info
Find Jobs
See more details at O*NET OnLine about telemarketers.