Office Clerks, General
Clerk, Office Assistant, Office Clerk, Office Services Specialist
Administration; Contracting Superintendent; Cyber Defense Operations Apprentice, Security Operations; Cyber Defense Operations Helper, Expeditionary Communications; Executive Assistant to the Chief Master Sergeant of the Air Force; Historian Craftsman; Manpower Apprentice; Munitions Systems Journeyman; Personnel Helper; Security Forces Helper, Military Working Dog Handler
Human Resources Specialist; Human Resources Technician; Military Police; Religious Affairs Specialist; Talent Acquisition Technician
Culinary Specialist; Marine Safety Specialist Engineer; Marine Safety Specialist Response; Maritime Enforcement Specialist; Personnel Administration Specialty; Public Affairs Specialist; Public Information Specialty; Yeoman
Administrative Specialist; Aircraft Ordnance Technician; Aviation Maintenance Data Specialist; Aviation Ordnance Systems Technician; Basic Personnel and Administration Marine; Expeditionary Firefighting and Rescue (EFR) Specialist; Ground Operations Specialist; Military Police; Special Technical Operations (STO) Administrator; Supply Chain Manager
Administrative Assistant; Aviation Administrator; Conversion NEC RP Religious Program Specialist Basic; Flag Officer Writer; Navy Reserve Order Writing System (NROWS) Orders Specialist; Personnel Clerk; Religious Program Specialist; Reserve Pay and Personnel Management (RPPM) Clerk; Submarine Administrative Manager; Support Services Specialist
Personnel; Personnel Journeyman
What they do:
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
On the job, you would:
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Knowledge
Business
- administrative services
- customer service
Arts and Humanities
- English language
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- reading work related information
Social
- changing what is done based on other people's actions
- looking for ways to help people
Abilities
Verbal
- communicate by speaking
- listen and understand what people say
Attention
- pay attention to something without being distracted
Personality
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Attention to Detail
- Dependability
- Cooperation
- Integrity
- Social Orientation
- Adaptability
Technology
You might use software like this on the job:
Data base user interface and query software
- Blackboard software
- Yardi software
Document management software
- Adobe Acrobat
- Microsoft SharePoint
Medical software
- Henry Schein Dentrix
- MEDITECH software
Education
Education: (rated 2 of 5)
high school diploma/GED or
associate's degree
usually needed
associate's degree
usually needed
Job Outlook
Bright
New job opportunities are very likely in the future.
Explore More
- Administrative Services Managers
- File Clerks
- Medical Secretaries & Administrative Assistants
- Receptionists & Information Clerks
- Secretaries & Administrative Assistants
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See more details at O*NET OnLine about Office Clerks, General.