Dispatchers
Also called:
City Dispatcher, Dispatcher (Dispatch), Operations Dispatcher, Train Dispatcher
What they do:
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
On the job, you would:
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Oversee all communications within specifically assigned territories.
Business
- customer service
- management
Transportation
- movement of people or goods by air, rail, sea, or road
Arts and Humanities
Safety and Government
- public safety and security
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Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- changing what is done based on other people's actions
- looking for ways to help people
Problem Solving
- noticing a problem and figuring out the best way to solve it
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Verbal
- communicate by speaking
- listen and understand what people say
Attention
- pay attention to something without being distracted
- do two or more things at the same time
Ideas and Logic
- notice when problems happen
- use rules to solve problems
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People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Dependability
- Attention to Detail
- Stress Tolerance
- Integrity
- Self Control
- Independence
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You might use software like this on the job:
Mobile location based services software
- Global positioning system GPS software
- Resource management software
Data base user interface and query software
- Database software
- Tangier Sky Scheduler View
Electronic mail software
- Email software
- Microsoft Outlook
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high school diploma/GED or
no high school diploma/GED
usually needed
Get started on your career:
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New job opportunities are less likely in the future.
$37,940
per year, on average
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You might like a career in one of these industries:
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