Also called: Medical Office Specialist, Medical Secretary, Unit Secretary, Unit Support Representative
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- customer service
- administrative services
- English language
- computers and electronics
- talking to others
- listening to others, not interrupting, and asking good questions
- noticing a problem and figuring out the best way to solve it
- listen and understand what people say
- communicate by speaking
- do two or more things at the same time
- pay attention to something without being distracted
- Attention to Detail
- Self Control
- Concern for Others
You might use software like this on the job:
- Addressing software
- Microsoft Word
Examples of Registered Apprenticeship programs include:
- Medical Secretary