Passenger Attendants
Bus Aide, Bus Assistant, Bus Attendant, Bus Monitor
What they do:
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
On the job, you would:
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Provide boarding assistance to elderly, sick, or injured people.
- Respond to passengers' questions, requests, or complaints.
Knowledge
Transportation
- movement of people or goods by air, rail, sea, or road
Arts and Humanities
- English language
Business
- customer service
Safety and Government
- public safety and security
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- looking for ways to help people
- understanding people's reactions
Abilities
Verbal
- communicate by speaking
- listen and understand what people say
Attention
- pay attention to something without being distracted
Personality
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Dependability
- Self Control
- Stress Tolerance
- Concern for Others
- Cooperation
- Integrity
Technology
You might use software like this on the job:
Office suite software
- Microsoft Office software
Electronic mail software
- Email software
Operating system software
- Microsoft Windows
Education
Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed
no high school diploma/GED
usually needed
Get started on your career:
Apprenticeship.gov
Job Outlook
Bright
New job opportunities are very likely in the future.
Explore More
- Baggage Porters & Bellhops
- Bus Drivers, Transit & Intercity
- Flight Attendants
- Reservation & Transportation Ticket Agents & Travel Clerks
- Shuttle Drivers & Chauffeurs
You might like a career in one of these industries:
See more details at O*NET OnLine about passenger attendants.