Social & Community Service Managers

program customer volunteer information organization enterprising budget program requirement organizational policy personal service

Child Welfare Services Director, Social Services Director, Transitional Care Director, Vocational Rehabilitation Administrator

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Chaplain; Health Services Management; Health Services Management Craftsman; Health Services Management Helper; Health Services Management Journeyman, Health Information Technology; Military and Family Readiness Non-Commissioned Officer (RNCO); Religious Affairs Apprentice; Religious Affairs Helper; Religious Affairs Manager; Sexual Assault Response Coordinator (SARC)
Command and Unit Chaplain; Health Care Administration; Military Government; Military Police; Public Affairs, General; Religious Affairs Specialist; Social Work
Marine Corps Community Services (MCCS) Officer; Substance Abuse Control Officer
Chaplain; Chaplain Specialist; Clinical Social Worker; Family Services Center Director; Religious Program Specialist; RL - Special Duty - Foreign Area Officer, Qualified; RL - Special Duty Officer (Public Affairs); Supervisory Chaplain; Tactical Chaplain
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What they do:
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
On the job, you would:
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.



  • customer service
  • management

Arts and Humanities

  • English language

Math and Science

  • psychology
  • sociology and anthropology

Education and Training

  • teaching and course design


Basic Skills

  • figuring out how to use new ideas or things
  • keeping track of how well people and/or groups are doing in order to make improvements

Problem Solving

  • noticing a problem and figuring out the best way to solve it

People and Technology Systems

  • thinking about the pros and cons of different options and picking the best one
  • figuring out how a system should work and how changes in the future will affect it



  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • notice when problems happen
  • use rules to solve problems


People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Integrity
  • Leadership
  • Dependability
  • Adaptability/Flexibility
  • Initiative
  • Self Control


You might use software like this on the job:

Spreadsheet software

  • IBM Lotus 1-2-3
  • Microsoft Excel Hot Technology In Demand

Presentation software

  • Microsoft PowerPoint Hot Technology In Demand

Data base user interface and query software

  • FileMaker Pro
  • Microsoft Access Hot Technology


Education: (rated 4 of 5)
bachelor's degree or
master's degree
usually needed

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Job Outlook

New job opportunities are very likely in the future.
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