
Labor Relations Specialists
Also called: Business Agent, Business Representative, Field Operations Coordinator, Labor Relations Specialist
What they do:
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
On the job, you would:
- Negotiate collective bargaining agreements.
- Monitor company or workforce adherence to labor agreements.
- Present the position of the company or of labor during arbitration or other labor negotiations.
Knowledge
Arts and Humanities
- English language
Business
- human resources (HR)
- management
Safety and Government
- law and government
Education and Training
- teaching and course design
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Problem Solving
- noticing a problem and figuring out the best way to solve it
Social
- bringing people together to solve differences
- talking people into changing their minds or their behavior
Abilities
Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- use rules to solve problems
Personality
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Integrity
- Dependability
- Analytical Thinking
- Attention to Detail
- Initiative
- Self Control
Technology
You might use software like this on the job:
Spreadsheet software
Presentation software
Human resources software
- Internet Grievance System IGS
- Micropact entellitrak Labor Relations Edition
Education
Job Outlook
Explore More
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