Meeting new people, sharing their knowledge and enthusiasm for a place, and being on the go– tour guides and travel guides introduce groups and individuals to places of interest and travel experiences. Tour guides escort people on sightseeing tours, cruises, or through public buildings, art galleries, or industrial sites. They describe points of interest and respond to questions. Many tour guides research topics related to their site such as history, art, or corporate culture. Guides often plan commentary or activities for tours for audiences of all ages. Tour guides greet and register visitors, provide printed or digital information, and often collect fees and tickets. Travel guides plan and operate long distance tours and expeditions for clients. They organize itineraries, research local attractions, and make arrangements for accommodations, dining, and access to medical care. They often lead groups to tour site locations and describe them in depth. Typically, they ensure travelers’ needs are met, pay the bills on site, and handle all paperwork. Some travel guides may fly airplanes or drive vehicles to tour sites, set up camp, and prepare meals. Some also instruct travelers—for example teaching wilderness survival skills. Skills in public speaking and customer service are essential, as is the ability to solve problems as they come up. Guides are typically responsible for the safety of groups, and may provide first aid or handle emergencies. Education qualifications vary significantly; tour and travel guides may need to be bilingual, have relevant specialized skills, a related degree or work experience. Many employers provide on-the-job training.
What they do:
Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
On the job, you would:
Describe tour points of interest to group members, and respond to questions.
Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
Arts and Humanities
history and archeology
Education and Training
teaching and course design
talking to others
listening to others, not interrupting, and asking good questions
understanding people's reactions
looking for ways to help people
communicate by speaking
listen and understand what people say
pay attention to something without being distracted
People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
Concern for Others
Attention to Detail
You might use software like this on the job:
Electronic mail software
Customer relationship management CRM software
Centaur Systems Centaur Travel Business Management System TBMS
TourTech Systems TourTools
associate's degree or bachelor's degree usually needed
Get started on your career:
New job opportunities are very likely in the future.