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Claims Adjusters, Examiners, & Investigators

Also called: Claims Adjuster, Claims Analyst, Claims Examiner, Claims Representative

Where in the Air Force? In the Air Force: Paralegal; Paralegal Apprentice; Paralegal Craftsman; Paralegal Helper; Paralegal Journeyman; Paralegal Superintendent

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What they do:
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
On the job, you would:
  • Examine claims forms and other records to determine insurance coverage.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.

Knowledge

Business
  • customer service
  • administrative services
Arts and Humanities
  • English language
Safety and Government
  • law and government
Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics

Skills

Basic Skills
  • reading work related information
  • thinking about the pros and cons of different ways to solve a problem
Problem Solving
  • noticing a problem and figuring out the best way to solve it
Social
  • bringing people together to solve differences
  • understanding people's reactions

Abilities

Verbal
  • listen and understand what people say
  • read and understand what is written
Ideas and Logic
  • use rules to solve problems
  • make general rules or come up with answers from lots of detailed information
Math
  • choose the right type of math to solve a problem
  • add, subtract, multiply, or divide

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Integrity
  • Dependability
  • Attention to Detail
  • Stress Tolerance
  • Self Control
  • Independence

Technology

You might use software like this on the job:

Computer aided design CAD software
  • 4n6xprt Systems StiffCalcs
  • Visual Statement Investigator Suite
Presentation software
  • Microsoft PowerPoint Hot Technology
Document management software
  • Document management system software
  • InSystems Calligo Document Management System

Education

Education: (rated 4 of 5)

Get started on your career:

Find Training Find Certifications Find Licenses Apprenticeship.gov

Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
Salary
$66,790
$41,100
$100,400
Check out my state Local Salary Info Find Jobs

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See more details at O*NET OnLine about claims adjusters, examiners, and investigators.