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First-Line Supervisors of Food Preparation & Serving Workers

Also called: Cafeteria Manager, Food Service Manager, Food Service Supervisor, Kitchen Manager

Where in the military? In the military: see titles from the Air Force, Army, Marine Corps, or Navy.

What they do:
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
On the job, you would:
  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Resolve customer complaints regarding food service.
  • Compile and balance cash receipts at the end of the day or shift.


  • customer service
  • management
Manufactured or Agricultural Goods
  • food production
  • manufacture and distribution of products
Arts and Humanities
  • English language
Education and Training
  • teaching and course design


Basic Skills
  • keeping track of how well people and/or groups are doing in order to make improvements
  • talking to others
  • changing what is done based on other people's actions
  • looking for ways to help people
Resource Management
  • selecting and managing the best workers for a job
  • making spending decisions and keeping track of what is spent


  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems
  • do two or more things at the same time
  • pay attention to something without being distracted
  • add, subtract, multiply, or divide


People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Stress Tolerance
  • Dependability
  • Cooperation
  • Leadership
  • Self Control
  • Integrity


You might use software like this on the job:

Point of sale POS software
  • Compris Advanced Manager's Workstation
  • Intuit QuickBooks Point of Sale
Accounting software
  • Compeat Restaurant Accounting Systems
  • Sage 50 Accounting Hot Technology
Data base user interface and query software
  • CaterPro
  • Data entry software Hot Technology


Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

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See more details at O*NET OnLine about first-line supervisors of food preparation and serving workers.